FAQs

1. How to order?

You can easily order on our website by selecting the desired product, choosing the size and color, then clicking the “Add to Cart” button. Then, you just need to follow the instructions to complete the payment process.

2. Can I cancel my order?

If you want to change or cancel your order, please contact us as soon as possible. Return requests are accepted within 24 hours only.

3. Can I return the product if I am not satisfied?

Yes, We accept refunds within 30 days. If more than 30 days have passed since you purchased the product, we cannot offer you a full refund or exchange.

The product must be intact, unused, with labels and packaging intact.

You must have valid proof of purchase, such as an order number or purchase receipt.

You may also be asked to provide proof of defective items before returning them, such as sending photos via email.

In case the above conditions are not met, the right to decide to exchange or return the goods belongs to us.

4. How long will it take to receive my order?

Estimated delivery time for orders is 7-20 business days from the date of order. Deliveries will be made Monday to Saturday (excluding holidays). A signature will be required upon delivery.

NOTE: Orders placed on the weekend (Sunday) will most likely be processed the following Monday. Remember that holidays are not considered business days. Please keep this in mind when calculating your days. In rare cases, there may be unexpected delays, especially during peak times. We will always do our best to keep you updated.

Other unforeseen circumstances can sometimes cause delays. These include bad weather, holidays and customs clearance. We appreciate your understanding in these situations.

5. How long does it take to process an order?

1-3 working days. Orders are not shipped or delivered on weekends or holidays.

6. Do I have to pay for shipping?

Standard shipping: $6.99 on all orders.

7. What if the order is delivered damaged?

If the product is damaged upon delivery/receipt, please take a photo of the damaged product. Notify us of such delivery via email [email protected].

8. What payment methods do you accept?

Payment method at tshirtoneday.store: Payoneer

Contact us:

• Email: [email protected]
• Adress: 930 W 17th St, Santa Ana, CA 92706
• Hotline: +1 385-240-6245
• Working time: 8am – 6pm (from Monday to Saturday, Sunday off)