Refund and Returns Policy

Please note that this Returns Process only applies to items purchased directly from Tshirtoneday.store.

Items cannot be returned to us without receiving a reference number and instructions from us. Please follow the steps below.

RETURN TIMELINE

Within 30 days of receiving your order from us

REFUND CONDITIONS

The item must not be washed, worn, or otherwise altered from its original condition.

The item must have a receipt or proof of purchase.

You must provide the return information below before returning any item to us.

Proof of purchase is required; without an order number or order confirmation email, we will not be able to process your return.

SHIPPING COSTS

Refunds are only applicable to the item, not the shipping cost. When you return an item to us, it is best to choose a mailing service that allows you to track your package as well as a service that compensates you for lost or damaged parcels. If we do not receive your package, we will not be able to process your return, so it is important that you ensure that your package is safe in transit. Please package your item carefully so that it is not damaged as we will not be able to exchange or refund damaged items. It is important that you contact us first before sending any item back to us.

REFUNDS

For refunds on returned items, we will process your return once we have received the items and they have passed our quality control process.

We will only issue a refund once we have received your returned item.

This refund will be charged to the original credit card you used to make the transaction with us. This refund does not include the original shipping cost and return shipping cost.

You will receive your money within 30 days. If you have not received your money after this time, please contact us.

CONTACT US

Email: [email protected]

Working hours: 8:00AM – 6:00PM Monday to Saturday